Bexley Wheelchair Service
If you use a wheelchair or have just been advised that you may need one, the wheelchair service based at Inspire is here to help. We provide a comprehensive service for people of all ages with long-term mobility problems and associated postural needs, and work within an agreed list of criteria. Our expert knowledge will help ensure that you get the right equipment to meet your needs, and once on our books we will continue to support you on an ongoing basis, be there to help, and to maintain the wheelchair we have issued to you.
How to access this service
This service is available to adults and children with a long-term disability (lasting more than six months) who are registered with a Bexley GP.
You will need a referral from your doctor or another health care professional (such as an occupational therapist, physiotherapist or district nurse). If you are already known to the service, you can contact us directly without needing a new referral. Our telephone number is 020 3045 3755.
Office hours: 8.30am – 4.30pm, Monday to Friday
Using the Service
We work to an agreed eligibility criteria, which sets out what types of equipment we are able to provide and in what circumstances.
All referrals are looked at by our therapy team, and prioritised. A member of our team will contact you to find out more about you and your mobility needs, and to check if you meet the criteria. You may require a face-to-face assessment; this may be in our clinic, or in your own home or school. At this appointment we will discuss what equipment you might need, trial some equipment and agree what we can provide that will meet your mobility needs (plus any other postural and pressure care items).
The equipment is then ordered, and when ready will be handed over to you and adjusted to suit as appropriate by either a member of the therapy team or by the wheelchair contractors, AJM Healthcare. (Please see below for more information about AJM Healthcare).
Wheelchair contractors (AJM Healthcare)
AJM provides a mobile repair service to our fleet of wheelchairs (you should not attempt to repair your wheelchair yourself). This work can be carried out in your own home (or school or day centre by arrangement if this is where you spend your time during each day). They also do deliveries and collections and will recondition our wheelchairs that have been returned (where possible). They are based in Sutton, Surrey.
Opening hours: 08.30 – 17.00; Monday – Friday
Phone: 0808 164 6166
Other Useful Information
We strongly recommend you protect your wheelchair from damage, theft and personal liability as the wheelchair service cannot guarantee repair or replacement of wheelchairs if yours is lost or damaged. We do not accept responsibility for damage or injury caused by the use of a powered wheelchair. You may find the following companies useful in sourcing insurance:
- Fish Insurance Tel: 0333 331 3900 www.fishinsurance.co.uk
- Chartwell Insurance Tel: 0800 0890146 www.chartwellinsurance.co.uk
- Premier Care Tel: 01476 591104 www.premiercare.info
- More Than Mobility Tel: 0800 0463949 www.morethanmobility.com
- Blue Badge Mobility Insurance Tel: 01730 233101 www.BlueBadgeMobilityInsurance.co.uk
Many thanks for your help. I found the service excellent and your kind attitude was very much appreciated.
Came for an assessment but was also helped with a walking stick and information on attendance allowance for us. For us, personally, you could not improve your service to us. You all attended my mother in a kind, friendly and professional way.
Opening hours: 09.00 – 17.00; Monday – Friday
Phone: 020 3045 5100
Frequently Asked Questions - Bexley Wheelchair Service
Will I need to be seen?
We like to carry out telephone assessments where possible, however if it is felt that you have more complex needs then you will need to be assessed face-to-face by one of our therapists. This may take place at the wheelchair service clinic, at home, at another venue if suitable (e.g. at your day centre or your child’s school).
What type of equipment is provided?
Bexley wheelchair service provides non-powered and indoor/outdoor powered wheelchairs, buggies, certain accessories and modifications for wheelchairs, pressure relieving cushions, supportive wheelchair and buggy seating including bespoke moulded systems. You will have to meet the service’s eligibility criteria to be supplied with equipment.